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PRODUCT DOCUMENTATION

Learn Pragaticai. Build calmer customer operations.

Straightforward guides for automation, booking, AI chat, local SEO, social publishing, and daily business operations.

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One product. Connected customer journey.

Use only what your business needs today. Add more tools as your workflow grows.

Automations

Turn common customer moments into repeatable workflows. Start with a template, personalise it, test it, then publish.

  1. 1.Choose a template for leads, bookings, calls, or form submissions.
  2. 2.Edit trigger and message details in Builder.
  3. 3.Test first. Publish only when results look right.
Get started

Booking

Create services, set hours, share a public booking link, and keep appointments in one calendar.

  1. 1.Add services and prices.
  2. 2.Set working hours and blocked dates.
  3. 3.Share your booking page with customers.
Get started

AI Chatbot

Answer common questions, collect leads, and hand conversations to your team when a human is needed.

  1. 1.Set greeting and FAQs.
  2. 2.Copy the website embed code.
  3. 3.Monitor conversations in Inbox.
Get started

Social & Content

Draft AI-assisted content, schedule posts, and manage social publishing from one workspace.

  1. 1.Connect social accounts.
  2. 2.Generate or write a post.
  3. 3.Schedule and review performance.
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Local SEO & Reviews

Track keywords, understand local visibility, and respond to customer reviews faster.

  1. 1.Connect Google Business Profile.
  2. 2.Add local keywords to Rank Tracker.
  3. 3.Use AI drafts for review replies.
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Billing & Operations

Handle invoices, payments, customer follow-up, and team operations without scattered tools.

  1. 1.Set payment and tax details.
  2. 2.Create invoices and payment links.
  3. 3.Use reports to review business health.
Get started

Automation workflow, in four moves

Start with a real customer moment: a form enquiry, booking, or missed call. Pick a template, tailor its message, test it, then publish.

Create your first automation